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Welcome to the Frequently Asked Questions (FAQ) page. Below, we have tried to answer the most common questions visitors to this our Web site may have. If you find that your question is not answered on this page, please email us customerservice@3cscreativeimages.com, or call us during 9 am and 4 pm EST at (607) 659-5734.
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Q. Do I have to register my own domain name for your web design services?
A. No, as part of the web production service provided by 3 C’s, we will take care of registering your domain name for you.
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Q. Can my website take credit card transactions?
A. Sure, talk to our web production team about special pricing for on-line donations and e-stores. customerservice@3cscreativeimages.com
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Q. Do I need an Antivirus program?
A. Yes, we use Avast and AVG, both of which have free versions. It is important to make sure the virus definitions are updated at least once a week, manually or automatically. The commercial programs also work well.
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Q. Do I need a firewall?
A. Yes, we recommend using a firewall, even if you do not have personal information on your computer. We use Zone Alarm, which has a free version. Gibson Research Corporation has a area that will test your firewall, it is the "shields up" part.
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Q. Do I need Antispyware software?
A. Yes, we recommend using Antispyware software, even if you don't have personal information on your computer. We are currently using the Microsoft program, which is free, and have also used Spybot Search and Destroy, and Lavasoft's Ad-Aware SE.
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